Our philosophy is to be “the neighbour you’d want to have”. To us, this means respecting the rights of others, ensuring the safe and best practice operation of our sites, and making a positive contribution to the customers we call family.
Call us enquiries. We strongly encourage you to use our website whenever possible.
Yes UNITEDTV offers this amazing feature. Now you can watch and also record live shows.
You need to purchase separately, a SATA Hard Drive, of 2-1/2 Inch Size.
This hard Drive will be installed inside the UNITEDTV Box, by opening the bottom cover. And an External Hard Drive will help you to download some of the recorded movies etc. but will not work as a PVR.
Just press Record button on your UNITEDTV remote control – it may pause your show but you should press the same button again for it to play. Your recording is already started.
You may also be able to record one show and watch another but sometimes there may be unexpected stops in recording.
As long as you see the record sign on the box it should be recording.
From the Main Menu you can go to, Program Record, and then see the recorded shows. You can select and play the desired show.
Also you can press the left key to stop or delete or set up timers for your recording.
Yes, you can watch Pictures, movies, videos (HD up to 1080p) downloaded on your memory stick.
Most of the video and audio formats are supported but few types of formats may not work.
Plug in your external memory stick or external hard drive the USB port on your unit, then browse your USB media.
Yes, popular YouTube content is easily accessible through UNITEDTV. In order to search a video please highlight the search box and then press ‘OK’.
The letters and numbers will appear in the bottom to help you to add the text to the search area.
YUNITEDTV Set top box, Remote Control, Audio/Video cable, Ethernet Wire, Power adapter, WIFI Adapter (or it may already be built in the box), HDMI cable.
UNITEDTV works best when you are getting 1.5 MBPS or more.
You can connect to your router through the Ethernet wire or the wireless adapter (some models may have wi-fi or wireless adapter already built in the box).
The internet speed keeps changing, depending on service, time and load on the network, but it should remain at least 1.5 Mbps to work properly (1Mbps speed may also work but the quality may suffer).
Ethernet wire connection to your internet router or modem (if it is close enough to your TV), is recommended.
If it is not close or even in the other room or part of the house, you can use the Wifi or Wireless Adapter to connect to your network.
Your UNITEDTV comes with a 120 Days warranty. If you have purchased our extended warranty then you have a WHOLE ONE year warranty.
Also, please carefully read our warranty policy, given in detail on Warranty page.
UNITEDTV has a 7 days return policy. If you ship the unit back to us within 7 days after receiving it, your payment will be refunded after deduction of 10% restocking fee.
And customer will have to pay for any mail charges for returning the item.
Please email [email protected] and request for a Return Authorization Number which will be provided to you. Please ensure that you send in the package in its original form.
Once the product reaches us it may take us up to 2 weeks to test the product and then mail out the check in your name with your refunded amount. Note: All refunds are subject to comply with our refund policy (given on our Refunds page).
you can find all options to contact us in our contact us page.
